Maximising Business Potential with Microsoft Copilot: Solutions on Demand - Business IT Support | Glasgow | Ayrshire

Maximising Business Potential with Microsoft Copilot: Solutions on Demand

In today’s fast-paced business environment, leveraging the power of AI is no longer a luxury but a necessity. The eBook “Maximising Business Potential with Microsoft Copilot – Solutions on Demand” provides a comprehensive guide to harnessing the capabilities of Microsoft Copilot to drive productivity, enhance the quality of work, and improve overall employee satisfaction.

Introduction to Microsoft Copilot

Generative AI has become the most important business technology in recent years. Microsoft Copilot stands out as a family of products designed to integrate AI into the applications employees use most often, utilizing context from organizational data stored within the Microsoft cloud. The most popular product within this portfolio is Microsoft 365 Copilot, an AI assistant built into all Microsoft 365 productivity apps.

The Impact of Copilot Adoption

The eBook highlights the significant impact of adopting Microsoft Copilot:

  • Only 12% of companies currently capitalize on AI to boost their growth.
  • 70% of Copilot for Microsoft 365 users report increased productivity.
  • 57% of users enjoy their work more with Microsoft 365 Copilot.
  • 77% of users said they didn’t want to give up Copilot once they started using it.

The Microsoft Copilot Portfolio

Microsoft Copilot offers a range of tools to support various business functions:

  • Business Chat: A chat interface that provides answers grounded in emails, messages, files, and meetings.
  • Copilot in Word: Helps create and refine content, offering grammar and style improvements.
  • Copilot in Teams: Summarizes chats and meetings, suggests action items, and answers questions about files.
  • Copilot in Outlook: Drafts emails, generates summaries, and prioritizes the inbox.
  • Copilot in Excel: Analyses data, identifies insights, and supports advanced analysis with Python.
  • Copilot in PowerPoint: Assists in building presentations using company branding and approved assets.
  • Copilot in OneNote: Summarizes notes, creates lists, and acts as a chatbot.
  • Copilot in Loop: Helps brainstorm ideas and outline project plans.
  • Copilot in Whiteboard: Generates ideas, organizes content, and summarizes complex whiteboards.
  • Copilot Pages: A dynamic canvas for AI collaboration, allowing real-time editing by multiple collaborators.

Role-based Agents

Microsoft has also released role-based agents tailored to specific business needs:

  • Copilot for Sales: Supports sales representatives by drafting emails, summarizing information, and creating pitch decks.
  • Copilot for Service: Integrates with contact centre solutions to provide AI-powered answers to customer queries.
  • Copilot for Finance: Automates data reconciliation, streamlines variance analysis, and generates reports.

Custom Agents with Copilot Studio

For businesses with unique needs, Copilot Studio enables the creation of custom agents using a no-code or low-code interface. These agents can connect to a wide range of data and services, providing versatile solutions for various business processes.

Ensuring Responsible Use of AI

The eBook emphasizes the importance of responsible AI use, highlighting Microsoft’s six guiding principles: fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability. Businesses are encouraged to create their own policies to govern AI use, ensuring that all AI outputs are reviewed by humans before being used publicly.

Conclusion

Implementing and adopting Microsoft 365 Copilot can transform the way your business operates. As a Managed Service Provider (MSP), SOD-IT is uniquely positioned to guide you through every step of this journey. From ensuring your technical environment is ready to supporting user adoption, our team of experts will work closely with you to maximize the benefits of Copilot. Partner with us to unlock the full potential of Microsoft 365 Copilot and drive innovation, efficiency, and growth in your organization.

 

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